vacancy

Sp Supervisor

salary

#150,000- #200,000

location

Ikoyi, Lagos

our client

Our client is a spa

job responsibilties

• Oversee all operational activities within the spa • Explain services, treatments, and procedures to clients virtually and in-person • Mediate and resolve client issues as required • Work cooperatively with the entire Spa team to ensure a consistent quality of experience for all clients; • Making confirmation calls when necessary • Booking appointments for Spa accurately through phone, in person, and through emails; • Checking voicemails/emails and returning messages promptly; • Checking out guest and research purchase orders;

requirements

• Checking voicemails/emails and returning messages promptly; • Checking out guest and research purchase orders; JOB REQUIREMENTS • Minimum 2 years’ experience as a business operations manager or supervisor • Strong experience in a spa or in a related field • High attention to details • Good team work and client relations skills • Proficiency in Microsoft Excel • Excellent communication abilities • Proximity to Company location is advised   Work Schedule: Tuesdays to Fridays (9:30 am – 7pm), Sundays (3pm-6pm)

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Sp Supervisor