vacancy
SPA AND WELLNESS OPERATIONS MANAGER
salary
#300,000-400,000
location
VI Lagos
our client
Spa and wellness center
job responsibilties
Oversee all aspects of the wellness centre/spa’s daily operations, including scheduling, staffing, and facility maintenance.
-Implement and maintain standard operating procedures to ensure the efficient operation of the centre.
-Monitor inventory and order supplies to ensure uninterrupted services.
-Oversee, and manage a team of spa professionals, including therapists, estheticians, and support staff.
-Foster a positive and collaborative work environment, promoting teamwork and staff development.
-Ensure the highest level of client satisfaction by maintaining service quality, implementing client feedback, and resolving issues promptly.
requirements
Must have PROVEN experience as a manager in a wellness centre or spa environment.
-In-depth knowledge of wellness and spa treatments, practices, and trends.
-Strong leadership and team management skills.
-Excellent communication and interpersonal skills.
-Customer-centric mindset with a focus on delivering exceptional client experiences.
-Strong business acumen and the ability to manage the financial aspects of the spa.
-Familiarity with spa software and booking systems.
-Certification in spa management or related field is a plus.
