vacancy
SALES ASSOCIATE
salary
#100,000 PLUS COMMISSION
location
LEKKI
our client
FASHION
job responsibilties
•Ensure high levels of customer satisfaction through excellent sales service
•Assess customers needs and provide assistance and information on product features
•Welcome customers to the store and answer their queries
•Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis
•Maintain in-stock and presentable condition assigned areas
•Actively seek out customers in store
•Remain knowledgeable on products offered and discuss available options
•Process POS (point of sale) purchases
•Cross sell products
•Handle returns of merchandise
•Team up with co-workers to ensure proper customer service
•Build productive trust relationships with customers
•Comply with inventory control procedures
•Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design
requirements
•Proven work experience as a Retail Sales Associate, Sales Representative or similar role
•Basic understanding of sales principles and customer service practices
•Proficiency in English
Working knowledge of customer and market dynamics and requirements
•Track record of over-achieving sales quota
•Hands-on experience with POS transactions
•Familiarity with inventory procedures
•Solid communication and interpersonal skills
•A friendly and energetic personality with customer service focus
•Ability to perform under pressure and address complaints in a timely manner
* BS degree in Marketing or related field would be a plus
