vacancy
Personal Assistant/Customer service
salary
#100,000
location
Lekki
our client
Our Client is a bespoke and bridal fashion brand
job responsibilties
• Act as first point of contact for the CEO
• Manage schedule and set up meetings
• Answer customers’ questions and enquiries about company’s products and services.
• Provide a friendly and efficient checkout experience for customers
• Handle customer complaints; provide appropriate solutions and alternatives within the time limits
• Keep records of customer interactions, process customer account.
• Follow communication procedures, guidelines and policies
• Take extra mile to engage customers
• Ensuring that customers are satisfied with products or services
• Provide customer feedback to the CEO where necessary
. Follow up with customers regarding special orders, overdue layaways, and completed orders.
requirements
• Minimum of 2 years’ experience as a Personal assistant or in a customer service role
• Must have a flare for the fashion industry
• Familiarity with consumer behaviour principles
– Outstanding organizational skills
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