vacancy
Operations Manager
salary
#250,000
location
Lagos Island
our client
Event & Gifting
job responsibilties
* Oversee and streamline all operational processes across events and gifting services.
* Drive team efficiency and ensure optimal staff performance.
* Manage business outputs including service delivery, product packaging, and timely execution.
* Increase daily sales through effective supervision and performance strategies.
* Serve as the main liaison between the company and clients, ensuring strong, professional relationships.
* Ensure all company operations remain compliant with legal, regulatory, and policy requirements.
* Develop and implement strategic and operational objectives aligned with business goals.
* Analyze financial data and reporting to identify areas for increased profitability.
* Prepare and manage budgets, financial forecasts, and business reports.
* Perform quality control checks and monitor production KPIs.
* Recruit, train, and supervise team members across departments.
* Identify opportunities to improve customer service quality and client retention.
requirements
* Bachelor’s degree in Humanities, Sciences, or a related field.
* Strong computer skills, including proficiency in Microsoft Word, Excel, and Google Sheets.
* Familiarity with digital tools and social media platforms for supervising digital marketing.
* Proven ability to work independently and take initiative with minimal supervision.
* Minimum of 3 years of professional experience in team leadership, operations management, or business supervision.
* Background in sales and marketing, particularly in small or medium-sized business environments, is highly desirable.
