vacancy
Front Desk Officer
salary
#150,000 -200,000
location
Lekki
our client
Hair & Beauty Studio
job responsibilties
•Warmly greet clients, walk them to the proper beauty station and inform assigned beauticians of their arrival
•Book and confirm appointments via phone and email
•Welcome walk-ins, answer questions about services and schedule appointments based on availability
•Inform clients about new services and discounts
•Cross-sell services and products when appropriate
•Update client records with contact and billing details, appointments and services offered
•Manage our call center
•Maintain a tidy reception area
requirements
Minimum of 3years experience as front desk officer / Customer Service representative
•Excellent knowledge of MS Office
•Strong written and oral communication
•Good organizational and multi-tasking abilities
•Problem-solving skills
•Customer service orientation
