vacancy

CUSTOMER SERVICE REPRESENTATIVE

salary

#80,000 – #90,000

location

Lekki, Lagos

our client

Our client is in the fashion sector

job responsibilties

• Handle customer complaints; provide appropriate solutions and alternatives within the time limits • Keep records of customer interactions, process customer account • Follow communication procedures, guidelines and policies • Take extra mile to engage customers • Ensuring that customers are satisfied with products or services • Following up with clients or customers to check that they were satisfied

requirements

• Minimum 2 years’ experience as a customer service representative or officer • Graduate of any discipline • Strong phone contact handling skills • Proficiency in the use of Microsoft office suites • Excellent verbal and written communication skills

APPLY NOW

CUSTOMER SERVICE REPRESENTATIVE