vacancy
CUSTOMER SERVICE REPRESENTATIVE
salary
#80,000 – #90,000
location
Lekki, Lagos
our client
Our client is in the fashion sector
job responsibilties
• Handle customer complaints; provide appropriate solutions and alternatives within the time limits
• Keep records of customer interactions, process customer account
• Follow communication procedures, guidelines and policies
• Take extra mile to engage customers
• Ensuring that customers are satisfied with products or services
• Following up with clients or customers to check that they were satisfied
requirements
• Minimum 2 years’ experience as a customer service representative or officer
• Graduate of any discipline
• Strong phone contact handling skills
• Proficiency in the use of Microsoft office suites
• Excellent verbal and written communication skills
