vacancy
Customer Service and Operations Executive
salary
#120,000
location
Lekki
our client
Our client is a Beauty studio
job responsibilties
• Handle customers complaint, provide appropriate solution
and alternatives within time limits.
• keep record of customers interactions, and process customer accounts.
• Manage incoming calls
• ensure that customers are satisfied with product or services
• follow communication procedures, guidelines, and polices.
• follow up with client’s to check that they are satisfied.
-Assist in overseeing the daily operations of the business.
-Develop, oversee, and manage the overall operations of an organization or facility, such as overseeing staff, maintaining supplies and equipment, or coordinating with other departments
requirements
• Minimum 3 years prior customer service/Operations experience
• Graduate of any discipline
• Proximity to Lekki is advised
• Excellent verbal and written transmission skills
– Good organization and problem solving skills
– Strong phone contact handling skills
– Ability to multitask
– strong knowledge of Microsoft office suit
