vacancy
Customer Service Officer
salary
#100,000
location
Lekki
our client
Our Client is in the fashion industry
job responsibilties
• Handle customers complaint, provide appropriate solutions and alternatives within time limits.
• keep record of customers interactions, and process customer accounts.
• Manage incoming calls
• ensure that customers are satisfied with product or services
• follow communication procedures, guidelines, and polices.
• follow up with client’s to check that they are satisfied.
requirements
• Minimum 2 years prior customer service experience
• Graduate of any discipline
• Proximity to Lekki is advised
• Excellent verbal and written communication skills
– Good organization and problem solving skills
– Strong phone contact handling skills
– Ability to multitask
