vacancy

Customer Service Officer

salary

N80,000

location

Ikoyi, Lagos

our client

Our client is a culinary company specialized in baking and confectionary, based in Lagos Nigeria

job responsibilties

  • Identify and document customers’ requests to achieve satisfaction
  • Provide accurate information on products and services to customers
  • Take customer requests via phone calls, messages, or email.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits
  • Follow up with customers and colleagues to ensure swift resolution of complaints.

requirements

  • 2 years of proven experience as a customer service officer or a similar role.
  • Excellent verbal and written communication abilities.
  • Ability to adapt and respond to a wide array of customers.
  • Ability to multi-task, prioritize and manage time effectively.

APPLY NOW

Customer Service Officer