Customer Service Executive




Yaba, Lagos

our client

Our client is a bespoke female fashion company in yaba lagos

job responsibilties

• Manage large amounts of incoming calls and WhatsApp request • Handle customer complaints, provide appropriate solutions and alternatives within the time limits • Keep records of customer interactions, process customer account • Follow communication procedures, guidelines and policies • Take extra mile to engage customers • Ensuring that customers are satisfied with products or services • Following up with clients or customers to check that they were satisfied


• Must be a Female • Minimum 2 years’ experience in a CUSTOMER SERVICE EXECUTIVE ROLE • Must have experience in Tele sales • Must have a flare for the fashion industry • Proven customer support experience • Strong phone contact handling skills • Ability to multitask and manage time effectively • Close proximity to Yaba


Customer Service Executive