CLIENT RELATIONS OFFICER
Our client is an advertising and design agency based in Ikeja, Lagos
- Provide appropriate solutions and alternatives to customers’ concerns.
- Take and process customer orders and demands.
- Handle customer complaints.
- Maintain a positive, empathetic, and professional attitude towards customers.
- Ensure customer satisfaction and provide professional customer support.
- 2-3 years experience in customer experience, customer service or client relations.
- Excellent verbal and written communication skills.
- Outstanding organizational abilities.
- Time management skills.
- Ability to provide a wholesome customer experience.