Business Operations Manager

  Oversee the day-to-day operations of the business across production, sales, logistics, importation, exportation, and administration Ensure smooth coordination between production, inventory, procurement, distribution, and international trade operations Develop operational structures and processes to improve efficiency and productivity Monitor operational performance and implement corrective actions where necessary Develop and execute business strategies to support revenue growth, market expansion, and operational sustainability Identify new business opportunities, partnerships, and distribution channels locally and internationally Drive initiatives to increase market share, customer base, and brand visibility Support the development of short-term and long-term business plans Work closely with the production team to ensure efficient manufacturing processes Monitor inventory levels, raw material availability, and supply chain efficiency Ensure timely procurement and proper stock management Minimize production delays, wastage, and operational inefficiencies Oversee import and export activities to ensure smooth international trade operations Coordinate shipment schedules, customs clearance, documentation, and logistics processes Ensure compliance with import/export regulations, trade policies, and international standards Manage relationships with freight forwarders, customs agents, shipping companies, and international suppliers Monitor international market trends and identify opportunities for expansion into new markets Ensure proper documentation for all import and export transactions Oversee sales operations and ensure achievement of revenue targets Monitor product performance and market demand trends Support the sales and marketing teams in developing promotional and pricing strategies Build and maintain strong relationships with distributors, retailers, corporate clients, and international partners Monitor operational expenses and profitability across local and international operations Support budgeting, forecasting, and financial planning processes Ensure efficient utilization of company resources Work with the finance team to improve cash flow and cost management Monitor import/export costs, duties, shipping expenses, and foreign transactions Lead and supervise departmental managers and operational teams Set performance expectations and monitor productivity Promote accountability, discipline, and teamwork across the organization Support staff development, coaching, and training initiatives 8. Quality Control & Compliance Ensure compliance with food safety regulations and quality standards Maintain adherence to company policies and operational procedures Monitor hygiene, health, and safety practices within the production environment Ensure compliance with local and international regulatory requirements for food production and trade Maintain strong relationships with customers, vendors, suppliers, distributors, and business partners Address operational and customer-related issues promptly Ensure high levels of customer satisfaction and service delivery Build and maintain relationships with international trade partners and agencies Prepare regular operational and performance reports for management Analyze business performance data and recommend improvements Track KPIs across production, sales, operations, logistics, and profitability Provide reports on import/export activities, market expansion, and operational efficiency