Sales / Marketing Executive

Manage customer enquiries across telephone, email, WhatsApp, social media, and other approved channels. •Generate leads, follow up on quotations, convert prospects into bookings, and drive repeat business and referrals. •Promote the travel services, including flights, hotels, holiday packages, tours, visa assistance, and corporate travel. .Identify new customers, corporate accounts, travel agents, and business development opportunities. .Execute approved sales and marketing campaigns, coordinate digital promotions, and recommend strategies to improve brand visibility and sales performance. .Maintain an updated customer database, sales pipeline, and records of enquiries, quotations, follow-ups, and sales outcomes. .Ensure timely responses, consistent customer engagement, and effective follow-up to maximise conversions and customer retention. .Liaise with Operations to obtain quotations, confirm availability, and facilitate bookings. .Ensure compliance with approved pricing, payment, ticketing, and booking procedures. .Submit daily sales updates and weekly reports covering leads, conversions, bookings, revenue, and marketing activities. .Escalate customer complaints and matters requiring management approval.